Golden Reels customer support is available to all players and the team are able to assist no matter what time of day or night you need them. Whether you enjoy playing real or free Golden Reels slots and games, on your home PC or your iOS or Android smartphone or tablet and regardless of what your issue you may be, the team are on standby and there are many ways in which you may connect with them.
Live Chat: The Golden Reels live chat option is by far the fastest and most popular method of contact and you'll see live chat buttons in the lobby and in the casino cashier. A click in that button will open up a dialogue box in which you may speak to a Golden Reels support agent in real time who will gladly deal with any issue you may have.
Toll Free Phone: Should you wish to speak to an agent then you may use the 24 hour toll free phone number.
Email: You may email the support team at supportatgoldenreels.com and a team member will reply within 24 hours and when using this option it’s always advised to provide as much detail as possible in the body of the mail.
The Golden Reels customer support team are fully trained in all aspects of the casino and can help with opening your new casino account, making your deposits, collecting your huge bonuses and requesting payouts and are ready to assist as and when you need them.
